1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

You can opt-in to SMS communication by submitting an online form. Submitting this online form (checking the checkbox) means you have consented to receive text messages from American Sign Designs, LLC and may receive messages related to the following:

• Customer care: Follow-up to customer messages; Initiating or responding to billing inquiries; reminding customers about appointments, order status; providing ease of contact.
• Account Notifications: Notifying customers about accesses, changes, and updates to their accounts.
• Delivery Notification: Notifying customers about updates on delivery of materials, successful completion of each stage of the manufacturing process, and delivery/installation timelines for products they ordered.
• Marketing: Notifying customers about new or seasonal promotions, adhoc discounts, or other offerings of interest to our customers.
• Polling & Voting: Sending customers polling and satisfaction surveys to ensure high quality service

Example: “Hello, this is a friendly reminder of your upcoming appointment with American Sign Designs at [Your Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from American Sign Designs at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to (5) SMS messages per week related to your signage projects.

Example:
“Message frequency may vary. You may receive up to (5) SMS messages per week regarding your signage project or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- SMS Disclosures/Opt-In/Opt-Out Methods:

• We obtain consent for SMS when our customers fill out the contact form at https://americansigndesigns.com/contact-us/
• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP. Alternatively, you can contact us directly to request removal from our messaging list.
• For assistance, text HELP or visit our website at www.americansigndesigns.com.
• Links to American’s Privacy Policy and SMS Terms and Conditions:
  • Privacy Policy: https://americansigndesigns.com/asd-privacy-policy/
  • SMS Terms & Conditions: https://americansigndesigns.com/sms-terms-and-conditions/

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box in our online forms.