American Sign Designs

American Sign Designs values your privacy in all aspects of our business. When you communicate with us, regardless of the method of communication (email, verbal, SMS, online forms, etc.), you trust us with your contact information, and we handle it with the utmost care and sensitivity.

How we collect your personal information

When you opt-in to receive SMS messages from us, the methods we may use to collect your information may include:

• Our website forms
• Email communications
• Offline interactions

What personal information we collect

When you opt-in to receive SMS messages from us, we may collect:

• Your Name
• Your mobile phone number
• Any information you directly provide through SMS text responses or that is inherently included in you text message metadata
• We do not buy phone numbers or gather them from third parties.

How We Use Your Personal Information

Your mobile number is used only for:

• Order updates
• Appointment reminders
• Promotional offers
• Customer support messages
• Other service-related notifications

You will never receive messages that fall outside these purposes.

Sharing of Information

Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell, rent, or trade your phone number for any reason. Your number may only shared with:

• Our SMS delivery partners for sending messages; these partners are required to protect your information.

Message Frequency

Message frequency varies based on activity and your preferences, but we aim to text only when it matters.

Your Choices

• You can opt-out at any time by replying STOP.
• For help, reply HELP or contact us directly at our support email or phone number.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.

Mobile Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Billing

Message and data rates may apply depending on your mobile carrier plan.

Updates to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Latest Revision: Dec 2025